Facilities in Railways which not have not changed for decades – Women and seniors could not climb to top berth with ease need for mini lifts by R&D and contests in sitting and sleeping position to roll on to berth with ease, Side upper berth lacks ventilation, Bathroom to take bath for long distance trains, A/C doesn’t work in some coaches effectively, Fans are not directed to each berth, Telephone facilities in all coaches similar to flights by swiping debit card or IRCTC travel card to make calls both India and abroad trial first in A/C coaches with closed cabin to prevent noise from rail movement, Lack of paid Wi-Fi in train coaches which travel for more than 18 hours, Multi-Level Train platform in busy stations were trains wait for parking during rush hour, More platforms in Mid –way key stations were trains halt but due to lack of platforms have to wait in outside signal for around half hour to get platform, Increase speed of suburban trains, PPP Model for 5 Chennai MRTS stations which are wasted and lay vacant space for mini-theatres, shops, book stalls, library, free Wi-Fi, Single app for all Railway needs and Wallet to have payment by internet banking, debit & credit instead of only paytm and more

•Berths or ladder facilities or different  setup to easily climb to top berth easily by senior citizen and women in spite of wearing sarees. You may consider mini lifts either in sitting position in case of middle berth & side upper or in sleeping position for top berth so that as the lift slowly moves and then when it stops near berth the passenger can roll over or slide towards the berth.
•Lack of connectivity in trains which travel for more than 18 hours and passengers don’t signal to talk over phone also. Hence need for fixed wire telephone similar to planes to make calls to anywhere around the world by swiping credit/debit or new IRCTC travel card
•Similar to planes, touch lights needed for each berth to read during travel without disturbing others. Vacuum flush toilets similar to use in flights. Bathroom to take shower for long journey trains of more than one night.
•Paid Wi-Fi not available in trains as the need is more in trains for passengers travelling non-stop for more than 12 hours. Initially trial can be done in A/C coaches for free and then based on feedback and once all issues are resolved in 3 months it must be paid Wi-Fi like when you connect to the Wi-Fi it will ask to register the mobile no, email id or the irctc login details and then payment can be made through the Wi-Fi after that if payment successful it will provide the login id and password unique for each connection. The details of the Wi-Fi data used can be shown in the irctc website. The Wi-Fi connection will have following website to be opening by default – IRCTC website, Indian railway website, cleanmycoach page, etc,. Which are part of railways.
•Similar to cleanmycoach a new system named attendmycoach.com needed to put in issues faced other than cleanliness like low A/C cooling, fan not working, light not working, windows not opening or stuck, no dustbins, no water, rats, damaged berth, poor food, misbehaviour by travellers, rude behaviour of TT, etc,. A mobile website, app in all major os needed and in sms format to quickly reach. The details must be printed in front top side of ticket. Some issues if reported after the passenger gets down from train must also be attended in yard to prevented repeated issues with computers at yard so that the concerned person can attend in yard. The full list can be printed for that train and then circulated to yard to repair
•Remove compartments and suburban coaches which were made before 2000 from main line or express lines. Move them to non express routes or condemn them. Contract for Taxis and Auto stand must be given for 3 years and not yearly as tender process takes time. Example: Chennai Egmore, Central
•Lack of multi level bike, car, van parking in major railway suburban and busy stations. Example: Tambaram, Chennai Egmore, Chennai Central, Kolkata, Mumbai with security check and safe parking to avoid theft. List of vehicles must be noted by tagging before parking similar to malls to have count & cameras to monitor vehicles theft.
•Lack of both ways for going up and down escalators for all platforms in all major stations in each state. Some times escalators are only in one way.
•Most trains have wait time outside stations for at least 20 mins in busy stations. Most trains have to wait outside key stations to get platforms to park trains. Such stations must be identified and multi-level railway stations must be constructed.
•Merging all apps under Railways into one app for normal ticket booking, suburban ticket booking, platform tickets and rail wallet to refill online to pay instantly all with single login of IRCTC login in app. Once logged in the app should not sign out unless user signs out. 10% extra credit for those who recharge for rail wallet to make it popular. UTS must allow buying monthly pass for travel and bike parking also.
•Increasing speed of suburban trains, MRTS to reduce time travel time by at least 15 mins in overall journey for full distance. More automatic vending machines for passengers to self book tickets without railway staff help and learn and in multiple languages like Hindi, English, Regional languages.