•The “searching your location” concept
must be removed from the UTS app as it prevents booking inside station
premises. The app prevents users to book after entering the station premises. I
raised the same issue few months back but has not been fixed. It says the GPS
precision is 33 metres and I need to go outside the station for
33 metres and less than 5 kms to get the ticket booked. This app is a big joke
and why this concept within app remove it. At least we are trying to book
ticket &
travel.
Please release update to
fix this issue
as soon as possible
or give clarification as to why it cant be done to give alternative.
•Every time we need to book tickets you are making us login. Most apps like Facebook, twitter and other wallets also take password for first time and then the data is stored in the phone or app. The login details are not requested every time it will save some time and immediately book tickets for those in a hurry. Most suburban travellers catch trains quickly will be benefitted if each time login with password is removed. So please make app as one time login to easily use for daily purpose.
•The R-wallet recharge facility must have options similar to IRCTC to pay through banks, debit and credit cards. Why favouritism for paytm alone. And also for every Rs.100 why we need to pay Rs.10 extra per transaction is against “Digital India” & Financial inclusion mission of Govt of India and Finance Ministry. Rs.10 in suburban can be used to travel for one day for passengers.
•The option to recharge R-Wallet “Through paytm” is only there. In payment type add other payment options other than R-wallet also like banks, debit, credit cards. In that if you ant you add other wallet companies like paytm, fast recharge, oxygen wallet, etc,. Don’t favour just paytm alone. Public sector banks come first, then private banks, debit/credit cards then wallets.
•I cant change the GPS precision of my phone but just allow us to book tickets why are you worried on from where we are booking. Nobody is going to cheat right. For example say if a person without ticket after seeing a ticket checker books a ticket also in the platform. You are not going to lose anything at least he books the ticket right.
•If you don’t allow as per above concept then people will tend to travel without taking tickets from counter due to crowd and app also not allowing to book tickets. Is the intention of Railways to make itself run free of cost for public by blocking all options available to us to book tickets easily.
•For ATVM machines less than 1% of the suburban passengers know to use. Since Rail Card was not issued and it doesn’t accept debit and credit cards. Even metro station ticket vending machines allow other cards. At least 50% of the users of suburban are uneducated you cant expect them to use ATVM also. The remaining 50% app wont allow to book after entering station premises. So there you go your loss percentage printed everywhere on the ticket.
•UTS app can earn from revenue by putting ads in the app. But I am damn sure even if you don’t implement above you will do anything for revenue. All the Best! The suggestions will take less than 1 week by your IT team to implement if you are willing to implement.
•Every time we need to book tickets you are making us login. Most apps like Facebook, twitter and other wallets also take password for first time and then the data is stored in the phone or app. The login details are not requested every time it will save some time and immediately book tickets for those in a hurry. Most suburban travellers catch trains quickly will be benefitted if each time login with password is removed. So please make app as one time login to easily use for daily purpose.
•The R-wallet recharge facility must have options similar to IRCTC to pay through banks, debit and credit cards. Why favouritism for paytm alone. And also for every Rs.100 why we need to pay Rs.10 extra per transaction is against “Digital India” & Financial inclusion mission of Govt of India and Finance Ministry. Rs.10 in suburban can be used to travel for one day for passengers.
•The option to recharge R-Wallet “Through paytm” is only there. In payment type add other payment options other than R-wallet also like banks, debit, credit cards. In that if you ant you add other wallet companies like paytm, fast recharge, oxygen wallet, etc,. Don’t favour just paytm alone. Public sector banks come first, then private banks, debit/credit cards then wallets.
•I cant change the GPS precision of my phone but just allow us to book tickets why are you worried on from where we are booking. Nobody is going to cheat right. For example say if a person without ticket after seeing a ticket checker books a ticket also in the platform. You are not going to lose anything at least he books the ticket right.
•If you don’t allow as per above concept then people will tend to travel without taking tickets from counter due to crowd and app also not allowing to book tickets. Is the intention of Railways to make itself run free of cost for public by blocking all options available to us to book tickets easily.
•For ATVM machines less than 1% of the suburban passengers know to use. Since Rail Card was not issued and it doesn’t accept debit and credit cards. Even metro station ticket vending machines allow other cards. At least 50% of the users of suburban are uneducated you cant expect them to use ATVM also. The remaining 50% app wont allow to book after entering station premises. So there you go your loss percentage printed everywhere on the ticket.
•UTS app can earn from revenue by putting ads in the app. But I am damn sure even if you don’t implement above you will do anything for revenue. All the Best! The suggestions will take less than 1 week by your IT team to implement if you are willing to implement.
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