•Need for escalators and lifts to all
platforms in Egmore and Tambaram station. The cost of each escalator is around
10 lakhs totally. Stations needs escalators and lifts since it is not possible
to take luggage and go to the platforms it is very difficult and for senior
citizens who get problems with knee find it even more difficult. Even if you
provide the wheelchair it cannot be useful since they have to get down and walk
since no lifts. Escalators for both ways needed. Some platforms have one way in
Egmore but in Tambaram none of the platforms have escalator just one at the
entrance that too one way. There is heavy rush for the suburban trains but no
intention has been shown by Railway to put up escalators. Railways must
understand we need stairs also because during no electricity period and very
old cannot use escalators also. They can use lifts. So the model stations will
be having escalators both upwards and downwards, lifts and steps. In future
travellators for entire platform length to travel horizontally for long trains.
•In tambaram list of escalators a) Tambaram(east) exit need downward escalator. The steps are too much and senior citizens and ladies are suffering a lot b) Suburban trains platforms – 4 escalators (2 for downward in one platform and 2 for upward in another) in 2 common platforms c) 1 escalator for downward motion for express train departure d) 1 escalator for upward motion for arrival platform trains. Temporarily you can put only downward in one and upward in another platform. Totally 7 escalators. Cost 7 * 10 lakhs = 70 lakhs with lifts. Total estimate at around 1 crore. Request for approval by PMO and Railway ministry. Even once the tambaram railway stations which is going to be announced as terminus the facilities will be added value and in long run will go in history books that tambaram station was completely developed by current Govt and Railway staff. 1 crore is a very small amount compared to the lakhs of people who are going to be benefited. In Tambaram west also escalator can be considered but lack of space is a concern. Since there is 1 FOB and exit for Tambaram the need for new escalators will not increase in future. The number of steps and the luggage carried make it a bad experience when returning to tambaram and Chennai it is impossible to carry in steps and see the fate of old people. Ask vendors to give broader width for escalators crowd in our stations are huge and it will become queue
•There is lot of vacant area near tambaram railway station. It could be better if Railways builds a yard like facility with under carriage checking facility and overhauling workshop there opposite side of EMU workshop. The space if put to best use will lead to more yard space and the congestions can be avoided. b) Also in the open space the Railways can build more tracks so that trains can be parked. Currently there is high congestion at Egmore station and due to this railway is not running new trains. C) In future if yard is there more trains can depart from Tambaram itself. The cost of laying tracks will be there but will benefit a lot as there is no land acquisition problem. Usually a reason given by Govt authorities for delayed work or lack of funds. Hence the project significance must be understood and completed sooner.
•Need for pre-paid taxi stand at Tambaram station both sides separately by inviting vendors like OLA, UBER and all to participate in e-auction highest bidder gets space to park cabs others enter and exit.
•I requested many times, need for proper LED display in tambaram and Egmore for both express and suburban platforms with train no, destination & route, time, coach formation, train name in multi language
•In Chennai Egmore the railway stations lacks several facilities. There are several platforms but there is lack of escalators to platforms. A) For the suburban platform both way escalator and lifts are needed as more than 5 lakh people use this services. One common platform for suburban if escalator completed with lift it will be a help b) Escalator needed for other platform in Egmore which currently have in one way only. I don’t know from where Railway authorities learnt to put escalator in one way only and ignore other. Needed for only 3 platforms of express train departures with lifts so that old people can go safely as many have slipped when using escalators. The total cost of 5 escalators with lifts will come less than 40 lakhs. The cost is meagre compared to the amount.
•The total cost of escalators for both Egmore and tambaram will come less than 1 crore 50 lakhs. Railway can recover the money by putting ads in sides of the escalator inner walls and the top ceiling to get ad revenue by e auction as the advertiser will only stick and no staff involved. The cost can be recovered in 3 years if properly marketed and the e auction is successful. Put a TV in the space exactly above the path of escalator so when it moves up or down it will help cover the audience and easily is an ad space. None of the currently installed escalators clear marking or notification on how to stop the escalator in case of emergency and how to restart. Since many people fall off the escalators as they lack the methods. Many old people and rural area public tend to use out of interest but fall off as they don’t even know that they need to stand between yellow lines.
•There needs to be recorded announcement of UTS app in all platforms once the train details are told. Also since just saying download UTS app to install no one will understand. After saying download UTS, ask them to give missed call to a number or call railway IVRS and give option for this created for UTS with sub options on type of mobile os they need which in turn will send SMS containing links of all versions of the app to download and install. For Example: android, windows, apple in 1st SMS. b) Then another option of send SMS in particular code like UTS to a mobile no of railways. Which will send the links of popular OS c) This will help track how many installed the app d) After sending SMS if a person doesn’t register send a reminder SMS after 24 hours with details of support contact number and email address to ask queries. So it will help you know what issues people are facing. Currently there is proper support team details provided in app to understand. Announcement with quick details will help.
•In UTS app I once went to ticket counter and then remembered I had app to book. I tried but error came that the you need to be away from the station by few metres then only can book. How stupid concept? Will anyone go out for booking ticket back. It actually said be away by 42 metres from railway station and at times 16 metres. So I had to buy ticket by standing in queue only because of the stupid app. Pls remove this logic in the app it looks really stupid I don’t why you put this concept but it is really bad. You should allow if the person is booking from the station or platform or inside train as long he is willing to take ticket. Please remove GPS logic to allow ticket booking. You people are going to earn revenue and we want to travel then why this stupid concept of going away by some metres to book ticket. Many don’t buy ticket at least we want to buy then why are you stopping us. Because of all this issues there has not been support from public. B) The recharge options of wallet are very little. Why you have integrated all options like available in IRCTC app. Why stick to paytm only C) Try to remove unwanted Rs.10 charge per transactions. The app to popularise you must not do all these things of looting public in the name of transaction. If paytm wantedly takes Rs.10 then you bring in payment options like IRCTC and remove all unwanted charges. Rs. 10 is high for wallet a suburban ticket starts at Rs.5.
•Reduce platform ticket to Rs.5 immediately. It should be equal or less than cheapest ticket. The suburban ticket lowest is Rs.5 but your platform ticket is Rs.10 is not justified.
•Change name of Tirusulam station near tambaram to Tirusulam – Chennai airport as it is exactly opposite to airport but many outsiders who come to Chennai Central or Egmore and catch suburban train don’t know exact station and suffer. Don’t remove the name Tirusulam completely as it might offend localities but add the text Chennai airport after hyphen to signify it is airport stop. Thanks discuss with public
•In tambaram list of escalators a) Tambaram(east) exit need downward escalator. The steps are too much and senior citizens and ladies are suffering a lot b) Suburban trains platforms – 4 escalators (2 for downward in one platform and 2 for upward in another) in 2 common platforms c) 1 escalator for downward motion for express train departure d) 1 escalator for upward motion for arrival platform trains. Temporarily you can put only downward in one and upward in another platform. Totally 7 escalators. Cost 7 * 10 lakhs = 70 lakhs with lifts. Total estimate at around 1 crore. Request for approval by PMO and Railway ministry. Even once the tambaram railway stations which is going to be announced as terminus the facilities will be added value and in long run will go in history books that tambaram station was completely developed by current Govt and Railway staff. 1 crore is a very small amount compared to the lakhs of people who are going to be benefited. In Tambaram west also escalator can be considered but lack of space is a concern. Since there is 1 FOB and exit for Tambaram the need for new escalators will not increase in future. The number of steps and the luggage carried make it a bad experience when returning to tambaram and Chennai it is impossible to carry in steps and see the fate of old people. Ask vendors to give broader width for escalators crowd in our stations are huge and it will become queue
•There is lot of vacant area near tambaram railway station. It could be better if Railways builds a yard like facility with under carriage checking facility and overhauling workshop there opposite side of EMU workshop. The space if put to best use will lead to more yard space and the congestions can be avoided. b) Also in the open space the Railways can build more tracks so that trains can be parked. Currently there is high congestion at Egmore station and due to this railway is not running new trains. C) In future if yard is there more trains can depart from Tambaram itself. The cost of laying tracks will be there but will benefit a lot as there is no land acquisition problem. Usually a reason given by Govt authorities for delayed work or lack of funds. Hence the project significance must be understood and completed sooner.
•Need for pre-paid taxi stand at Tambaram station both sides separately by inviting vendors like OLA, UBER and all to participate in e-auction highest bidder gets space to park cabs others enter and exit.
•I requested many times, need for proper LED display in tambaram and Egmore for both express and suburban platforms with train no, destination & route, time, coach formation, train name in multi language
•In Chennai Egmore the railway stations lacks several facilities. There are several platforms but there is lack of escalators to platforms. A) For the suburban platform both way escalator and lifts are needed as more than 5 lakh people use this services. One common platform for suburban if escalator completed with lift it will be a help b) Escalator needed for other platform in Egmore which currently have in one way only. I don’t know from where Railway authorities learnt to put escalator in one way only and ignore other. Needed for only 3 platforms of express train departures with lifts so that old people can go safely as many have slipped when using escalators. The total cost of 5 escalators with lifts will come less than 40 lakhs. The cost is meagre compared to the amount.
•The total cost of escalators for both Egmore and tambaram will come less than 1 crore 50 lakhs. Railway can recover the money by putting ads in sides of the escalator inner walls and the top ceiling to get ad revenue by e auction as the advertiser will only stick and no staff involved. The cost can be recovered in 3 years if properly marketed and the e auction is successful. Put a TV in the space exactly above the path of escalator so when it moves up or down it will help cover the audience and easily is an ad space. None of the currently installed escalators clear marking or notification on how to stop the escalator in case of emergency and how to restart. Since many people fall off the escalators as they lack the methods. Many old people and rural area public tend to use out of interest but fall off as they don’t even know that they need to stand between yellow lines.
•There needs to be recorded announcement of UTS app in all platforms once the train details are told. Also since just saying download UTS app to install no one will understand. After saying download UTS, ask them to give missed call to a number or call railway IVRS and give option for this created for UTS with sub options on type of mobile os they need which in turn will send SMS containing links of all versions of the app to download and install. For Example: android, windows, apple in 1st SMS. b) Then another option of send SMS in particular code like UTS to a mobile no of railways. Which will send the links of popular OS c) This will help track how many installed the app d) After sending SMS if a person doesn’t register send a reminder SMS after 24 hours with details of support contact number and email address to ask queries. So it will help you know what issues people are facing. Currently there is proper support team details provided in app to understand. Announcement with quick details will help.
•In UTS app I once went to ticket counter and then remembered I had app to book. I tried but error came that the you need to be away from the station by few metres then only can book. How stupid concept? Will anyone go out for booking ticket back. It actually said be away by 42 metres from railway station and at times 16 metres. So I had to buy ticket by standing in queue only because of the stupid app. Pls remove this logic in the app it looks really stupid I don’t why you put this concept but it is really bad. You should allow if the person is booking from the station or platform or inside train as long he is willing to take ticket. Please remove GPS logic to allow ticket booking. You people are going to earn revenue and we want to travel then why this stupid concept of going away by some metres to book ticket. Many don’t buy ticket at least we want to buy then why are you stopping us. Because of all this issues there has not been support from public. B) The recharge options of wallet are very little. Why you have integrated all options like available in IRCTC app. Why stick to paytm only C) Try to remove unwanted Rs.10 charge per transactions. The app to popularise you must not do all these things of looting public in the name of transaction. If paytm wantedly takes Rs.10 then you bring in payment options like IRCTC and remove all unwanted charges. Rs. 10 is high for wallet a suburban ticket starts at Rs.5.
•Reduce platform ticket to Rs.5 immediately. It should be equal or less than cheapest ticket. The suburban ticket lowest is Rs.5 but your platform ticket is Rs.10 is not justified.
•Change name of Tirusulam station near tambaram to Tirusulam – Chennai airport as it is exactly opposite to airport but many outsiders who come to Chennai Central or Egmore and catch suburban train don’t know exact station and suffer. Don’t remove the name Tirusulam completely as it might offend localities but add the text Chennai airport after hyphen to signify it is airport stop. Thanks discuss with public
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